Posted by Rachel Ho Apr 27, 2022 10:00:00 AM

Digitalisation is no longer our future; it's here. From businesses to everyday lives, digital technology is now incorporated into almost all areas to boost speed and yield better results. In fact, 90% of companies are now operating in the cloud.

Digitalisation is all about accelerating workflows and increasing profitability. In this guide, we will learn everything about digitalisation and how it transforms the traditional way of conduct for businesses.

What Is Digitalisation?

Digitalisation is the use of modern technologies to transform a business model into a more profitable and value-generating one. It automates the workflows with digital tools to create more opportunities and revenues.

Digitalisation promotes innovation, performance, and overall operations of a business. It also boosts growth and helps economies revive back after a hit.

At the moment, digital technologies are helping pandemic-affected countries create more employment opportunities and provide improved services. For instance, The Organisation for Economic Co-operation and Development (OECD) supports the G20's program to help countries reap the benefits of digitalisation and OECD's ongoing Going Digital project. These benefits include employment opportunities, access to educational and health services, and business continuity.

Use Cases of Digitalisation

Digitalisation performs several functions to power your business. Some examples include:

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Streamlining Work Processes

Performing tasks manually is more time-consuming and costly. Digitalisation helps businesses work smarter by streamlining workflow automation and reducing time spent on repetitive tasks. This promotes efficiency and gives people more time to focus on brainstorming creative and innovative ideas.

Advanced Data Analysis

By using digital corporate tools, businesses can better understand complex data. Data analysts can better understand data trends through advanced analysis, machine learning, and artificial intelligence (AI).

As a result, you'll know which areas need to improve and how you can perform better. In addition, companies benefit from this advanced data analysis by mapping the customer journey like never before.

The Ultimate Goal of Digitalisation

Digitalisation is the transformation of traditional business methods. However, this change is not limited to automating a business's functions or organisational culture. Instead, it involves much more than that. Rather, digitalisation encompasses the people, process, and physical aspects of an organisation.

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  • People refers to structure, culture, capacity, and skillsets.
  • Process involves methods, workflows, strategies, and approaches.
  • Physical encompasses tools, facilities, geography, and technology.

Thus, the ultimate goal of digitalisation is to use modern-day technology to find solutions for old-school business problems and transform the way companies operate. However, no business can bring a digital transformation without investing in the organisation's capabilities.

Many companies think that only implementing and strengthening digital drivers, such as social, analytics, or cloud, is enough to embrace the digital transformation. But that's not just it. Digital transformation doesn't depend on the technologies individually.

Instead, it lies in strong resource planning and changing mindsets, processes, and cultures to embrace and foster this change. Thus, businesses need to learn how to integrate digital technologies into their workflow to get the full benefit from digitalisation by working smarter. Some tips to boost your firm's resource efficiency would be to implement weekly workplans, utilise the pareto distribution for your everyday work or even setting project objectives. 

Benefits of Digitalisation

Digitalisation creates a high-performing culture and automates workflows. Apart from that, digitalisation benefits businesses with:

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Advanced Data Collection

Businesses now collect customer data for various reasons. But more importantly, it helps them perform enhanced data analysis to understand customer needs and wants and make informed decisions accordingly.

Digital tools help professionals identify what data needs to be collected and how they can incorporate them fully into business operations at all levels. Digitalisation builds a system that enables different organisational departments to translate raw data into visuals for better understanding.

Doing so helps businesses view every aspect of the data, from customer journey to business operations, processes, opportunities, threats, production, and finance. While collecting, storing, and analysing data, businesses must also focus on how the processes are performed.

If you're using customer relationship management (CRM) software, you'll need to protect the sensitive data available to the platform. Such platforms are protected with a SaaS data encryption layer.

With cyber security threats increasing day by day, consumers are more concerned about how their data is being used. Thus, it's important for businesses to provide autonomy to their customers for their own data. When you show customers you respect their personal information, they put more trust in you.

Effective Resource Management

Digital transformation is not limited to a unit or area of a business. It encompasses the entire business process and ensures innovation and efficiency, and allows you to stay ahead with the cloud.

Digitalisation integrates resources and information and creates efficient tools for businesses. This means that the organisation doesn't have to use dispersed databases and programs. Instead, they already have a central system that offers them everything in one place.

Improved Customer Experience

Digital transformation not only opens more doors for your company's improvement but also delivers an improved customer experience. When potential and existing customers interact with your business, they'll benefit from quick and seamless portals, emails, and other digital products.

Creating a better customer experience is essential for businesses these days. Customers are now accustomed to several alternatives, quick service, and low prices. Gartner reports that companies are now competing with each other primarily on customer experience.

Therefore, the key to taking the lead from your competitors is to show your customers that you value their privacy, respect their data, and allow them to make decisions about their data usage.

Productivity Boost

Using the right digital tools allows businesses to streamline workflows and enhance productivity. When tasks are automated in the entire organisation, the employees feel empowered and work smarter with fewer efforts and less time, resulting in improved work performance. In essence, digitalisation enables businesses to set suitable OKR and KPI for their team members to build a high performance culture.


Digitalisation encourages creating a digital culture that incorporates humans and machines together. When your team members are empowered enough to embrace technology, they'll make the most.

A digital environment promotes collaboration that results in moving the business forward. Apart from collaboration, digitalisation also motivates team members to upskill and learn newer technologies and skills to utilise them fully.

Accelerate Your Digital Transformation With Tessaract

Embracing digitalisation is the only way for businesses to stay competitive and sustained. Organisations need to empower their team members to embrace the digital transformation and automate their workflows for more profitability.

If you're looking for a high-performing partner for your business, Tessaract is the ideal option. Power your firm with Tessaract, the optimal business management software that helps organisations start their digital transformation journey.

Tessaract helps make data-driven decisions, promotes collaboration, streamlines document management, and provides digital signing. It is, hands down, the most comprehensive solution to all your confusion and problems related to integrating digitalisation in your workplace.

The main focus of Tessaract is to enhance organisational efficiency and build agile workflows. Request a demo now to know more about how Tessaract assists businesses in embracing and integrating digital tools in their operations.

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Rachel Ho

Written by Rachel Ho